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FAQ

The short version.

Does it work with the app closed?

Yes — phone on, internet connected, alarm fires. That's it.

Why did the video fail to play?

Age-restricted, private, or region-locked videos won't work. Use any regular public YouTube video and you're good.

Alarm not triggering at all?

Three things to check: Android 12+, app overlay permission enabled, battery optimisation off for Tubzer.

What is my Tubzer ID?

It's your address. Share it with someone and they can set your next alarm video remotely — like a wake-up gift.

What is Tubot?

The built-in AI. Tell it your vibe, rate the video each morning, and it gets better at picking what you actually want to wake up to.

Something else?

Email support@tubzer.de or find us on Telegram.